Shipping & Delivery Policy
At Harper-mode, we’re all about delivering style, right on time. Here's how we ensure your orders are in your hands as quickly and smoothly as possible.
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Order Cut-Off Time:
Orders placed before 5:00 pm (GMT) Greenwich Mean Time (London) will begin processing the same day. Orders made after this time will be handled the next business day. -
Handling Time:
We take 1-3 business days (Monday to Friday) to prepare your order. -
Shipping Time:
Your order will arrive within 3-5 business days (Monday to Friday) once dispatched.
Tracking your order
You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted Track Your Order which you can use to track your package.
Shipping Cost
Shipping is free on all orders within the United Kingdom, so you can focus on upgrading your wardrobe without worrying about extra costs.
Order Delays
We strive to stick to our timelines, but if unexpected delays occur due to logistics or other factors, we’ll notify you right away.
Damaged or Incorrect Orders
If your order arrives damaged or isn’t quite right, send us an email at support@harper-mode.com with your order number and photos of the issue. We’ll resolve it promptly.
Contact Us
Boutique Name: Harper-mode
Address: Staringstraat 28h, Amsterdam, North Holland, 1054 VR, The Netherlands
E-mail: support@harper-mode.com
FAQ: Frequently Asked Questions
Tel: +31653306755
Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)
We aim reply to your e-mail within 1 day